{"id":9216,"date":"2016-06-27T15:22:07","date_gmt":"2016-06-27T13:22:07","guid":{"rendered":"https:\/\/www.cupoftea.si\/faq\/"},"modified":"2021-07-15T16:31:03","modified_gmt":"2021-07-15T14:31:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.cupoftea.si\/sl\/faq\/","title":{"rendered":"Pogosta vpra\u0161anja"},"content":{"rendered":"

[vc_row content_text_aligment=”” use_row_as_full_screen_section=”no”][vc_column][vc_row_inner content_text_aligment=”” css=”.vc_custom_1467102532369{margin-right: 0px !important;margin-left: 0px !important;}”][vc_column_inner css=”.vc_custom_1611318858323{background-image: url(https:\/\/www.cupoftea.si\/wp-content\/uploads\/2021\/01\/20201216-COT-2000px-250kb-4-1-1-e1611314822269.jpg?id=9252) !important;}” offset=”vc_col-md-6 vc_hidden-xs”]

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Pogosta vpra\u0161anja<\/h1>\n

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\n \n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJe mo\u017eno naro\u010diti izdelek po naro\u010dilu?<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]Da, izdelke naredimo tudi po naro\u010dilu. Va\u0161im potrebam lahko prilagodimo dimenzijo izdelka (blazin, prepog, odej), poleg tega lahko v primeru, da imate posebno \u017eeljo glede barve, skupaj z vami pregledamo barvne karte na\u0161ih dobaviteljev in naro\u010dimo material posebej za vas. Pri foteljih, ki \u0161e niso prenovljeni, se lahko dogovorimo glede barve premaza lesa, skupaj pa lahko izberemo tudi blago in barvo oblazinjenja. Seveda je v tem primeru rok dobave nekoliko dalj\u0161i, vendar je pa izdelek potem popolnoma \u201ctailor-made\u201d za vas.[\/vc_column_text]\t<\/div>\n<\/div>

\n \n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJe mo\u017ena zamenjava ali vra\u010dilo izdelka?<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]Izdelek je mo\u017eno vrniti, nepo\u0161kodovanega in brez ve\u010djih sledi uporabe v roku 14 dni od prejema. Ravno tako je izdelek, v kolikor ni narejen po naro\u010dilu, mo\u017eno zamenjati v roku 14 dni od prejema. V primeru menjave izdelka po naro\u010dilu, nas kontaktirajte in skupaj bomo poiskali najbolj\u0161o re\u0161itev za vas.[\/vc_column_text]\t<\/div>\n<\/div>

\n \n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJe mo\u017een osebni prevzem?<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]Po dogovoru je mo\u017eno izdelke prevzeti tudi osebno, v Mariboru ali Ljubljani.[\/vc_column_text]\t<\/div>\n<\/div>

\n \n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tKako ukrepati v primeru prejema po\u0161kodovanega izdelka?<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]V kolikor pride do po\u0161kodbe izdelka\/ paketa, nas prosimo kontaktirajte. V primeru, da je do po\u0161kodbe pri\u0161lo med po\u0161iljanjem in ste izdelek prevzeli ter po\u0161kodbo opazili \u0161ele pri odpiranju, vas prosimo, da \u010dim prej kontaktirate tudi kurirsko slu\u017ebo, da naredi ustrezno poro\u010dilo\/zapisnik o po\u0161kodbi. Dokler se postopek ne zaklju\u010di, zadr\u017eite po\u0161kodovano embala\u017eo in izdelek. V primeru, da po\u0161kodbo opazite \u017ee pri prevzemu po\u0161iljke, po\u0161iljko zavrnite zaradi po\u0161kodbe. Vse ostalo bomo urejali mi. V najkraj\u0161em mo\u017enem \u010dasu vam bomo poslali nov izdelek, v primeru unikatnega vintage izdelka pa ustrezen nadomestek (v primeru, ko tega \u017eal ne bomo mogli zagotoviti, vam bomo povrnili kupnino).[\/vc_column_text]\t<\/div>\n<\/div>

\n \n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tKak\u0161no volno uporabljate?<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]Pri pletenju uporabljamo samo naravno 100 % merino volno. Gre za naraven, kvalitetni material s \u0161tevilnimi prednostmi. Volna merino je material za vse letne \u010dase (poleti ohlaja, pozimi greje), je odporna na neprijetne vonjave in odli\u010dno vpija vlago. Je antisepti\u010dna, ne pika in slovi po izjemni vzdr\u017eljivosti. Poleg tega, da gre za mehek in udoben material, je obnovljiv vir, ki je okolju prijazen.[\/vc_column_text]\t<\/div>\n<\/div>

\n \n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tKako skrbeti za izdelke (odeje, preproge, blazine) iz 100 % merino volne?<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]Predlagamo, da volnene izdelke ve\u010dkrat letno prezra\u010dite in jih dobro stresete, kar bi moralo zadostovati, da z njega padejo ve\u010dji delci. V primeru manj\u0161ega made\u017ea lahko tisti del\u010dek odeje previdno operete z mrzlo vodo, sicer pa je mogo\u010de tudi suho \u010di\u0161\u010denje v kemi\u010dni \u010distilnici (pranje v pralnem stroju odsvetujemo).[\/vc_column_text]\t<\/div>\n<\/div>

\n \n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\t\u017dametne blazine in vzdr\u017eevanje?<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]Vse \u017eametne blazine je mo\u017eno v celoti oprati v pralnem stroju, pri nizkih temperaturah. Priporo\u010den je program za ro\u010dno pranje oz. za ob\u010dutljivo perilo.[\/vc_column_text]\t<\/div>\n<\/div><\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

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